Shipping policy

Uplift Luxe Shipping & Delivery Policy

Last updated: October 25, 2026

We offer free standard shipping on every order, with no minimum purchase.

Processing & Delivery Times

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Once shipped, most orders arrive within 7–14 days. Items marked "Ships from our US warehouse" usually arrive within 3–8 business days. Your estimated delivery dates are shown on each product page and at checkout.

Delivery times are estimates and may vary with your location, carrier operations, customs processing and seasonal demand. For gifts and events, we recommend ordering early.

Multiple Packages

Our collections are shipped from partner warehouses in the United States, Europe and Asia. If your order contains several items, they may arrive in separate packages on different days, each with its own tracking number. Shipping is still free.

Order Tracking

Every order ships with a tracking number. When your order is dispatched, you will receive a shipping confirmation email with your tracking number and a link to follow your package. Please allow up to 48 hours for tracking to update. You can also use the "Track Your Order" link at the top of our website.

If your tracking shows no movement for more than 5 business days, contact us at info@upliftluxe.com and we will investigate for you.

Where We Ship

We currently ship to the United States, Canada and most countries in Europe. The countries available to you are shown at checkout. If you are unsure, contact us before ordering.

Orders shipped outside the United States may be subject to import duties, taxes or customs fees charged by the destination country. Unless shown at checkout, these charges are not included in your order total and are the customer's responsibility.

Shipping Address

Please check that your shipping address is complete and correct at checkout. If you notice a mistake, email us immediately and we will do our best to update it before your order ships. Once an order has been dispatched we cannot change the address, and we are not responsible for packages delivered to an incorrectly entered address.

Lost, Delayed or Damaged Packages

If your tracking shows "delivered" but you cannot find your package, please check with neighbors and safe drop locations first. If it still cannot be found, contact us within 7 days of the delivery date and we will work with the carrier to resolve it.

If your order arrives damaged, photograph the item and packaging and email us within 48 hours of delivery. We will send a replacement or refund.

We are not responsible for delays caused by customs, weather, carrier disruptions or other events outside our control, but we will always help you follow up with the carrier.

Holiday & Peak Season

During major holidays and sale events, processing and delivery can take a little longer. We will post any known delays on our homepage. For Christmas delivery, please see the "order by" date shown on each product page.

Returns

For return eligibility, return shipping and refunds, please see our Return & Refund Policy.

Contact Us

Email: info@upliftluxe.com
Phone: (850) 972-9094 (Monday–Friday, 9 AM–6 PM ET)
We reply to all messages within 1–2 business days.